Privacy
A plain-English summary.
What's public
- Listing title, description, category, public location (city / ZIP), payment amount, and photos are visible to any signed-in user on browse and listing detail.
- Your display name appears on listings you post and offers you send.
What's private
- Exact pickup address, contact phone, and pickup notes stay hidden until the poster accepts an offer. Only the poster and the accepted remover see them.
- Your credit balance, transaction history, and submitted reports are visible only to you (and Gonezo admins for review).
- Pre-acceptance offer details are visible to the offer's remover and the listing's poster only.
Payments
- Card details are processed by Stripe. Gonezo never sees or stores your card number.
- Cash you pay the remover for a pickup is handled directly between you. Gonezo doesn't touch it.
Where data lives
- Profile data, listings, offers, the credit ledger, messages, and reports are stored in Supabase (Postgres + Storage).
- Photos are stored in a Supabase Storage bucket.
- Stripe handles payment-related data per its own privacy policy.
Reports and safety
If you submit a report, the report content and your account ID are visible to Gonezo admins for review. See Safety for when to file one.
This is a plain-English summary, not a final privacy notice. A more detailed privacy policy will be published as the product evolves.